Privacy Policy
At Woofa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.woofa.org and purchase our products.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, postal address, phone number, and payment information.
Usage Data: We collect information about how you use our website, such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: We use your personal information to process orders, manage your account, and provide customer support.
To Improve Our Services: We analyse usage data to understand how our website is accessed and used, and to improve its functionality and content.
To Communicate with You: We use your contact information to send order confirmations, respond to your inquiries, and provide updates and promotional materials.
For Marketing and Advertising: With your consent, we may use your information to provide you with information about products, services, and promotions that may interest you.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, and marketing assistance.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
4. Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
5. Your Rights
You have certain rights regarding your personal information, including:
Access and Correction: You have the right to access and update your personal information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Woofa
Durban, South Africa
Email: info@woofa.org